Thank you for shopping with us. This refund policy outlines the terms and conditions regarding returns and refunds for the products purchased from Binzora. By making a purchase, you agree to the terms outlined in this policy.
Most products sold on Binzora are non-refundable and non-returnable, except where explicitly stated otherwise. Please review our specific product categories below.
Clothing items can be returned within 3 days of receipt, provided they are in original condition, unworn, and with all tags attached. Refunds will be issued once the returned item has been inspected.
The following items are not eligible for returns or refunds:
If you wish to cancel your order, you can do so without any charges as long as the cancellation request is made before the order is processed or shipped.
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will assess the issue and provide a replacement or a full refund at our discretion.
Refunds will be processed to the original payment method used during purchase. Depending on your bank or payment provider, it may take several days for the funds to reflect in your account.
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped).
We do not offer direct exchanges. If you need a different size or color, please return the item for a refund and place a new order for the desired product.
Shipping fees paid at the time of purchase are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Due to the nature of food products, we cannot accept returns or provide refunds once the product has been delivered. Please ensure to check your order upon delivery.
Sale items and discounted products are final sale and are not eligible for returns or refunds, unless otherwise specified.
It is the customer’s responsibility to provide accurate shipping information. Binzora is not liable for refunds or returns due to incorrect addresses provided by the customer.
Binzora reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions about our refund policy, please contact us at binzoraindia@gmail.com or call us at +91 75111 40023.
This refund policy shall be governed by and construed in accordance with the laws of India, and any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Kozhikode, Kerala.